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Order & shipping
At Pick & Pack we provide a secured payment process. After selecting your preferred payment method, you will automatically be guided to a safe payment environment of iDeal, Paypal or Creditcard.
Shipping & handling costs
Pick & Pack delivers all over the world!
Delivery costs are in The Netherlands 3,95€ and orders above 25€ have free delivery. In Belgium, Luxembourg and Germany the delivery costs are 6,95€ and from 50€ free delivery. Delivery in the rest of the EU will cost 12,95€ and in the rest of the world 29,95€.
Your order will be shipped the next business day and we will send you the track & trace number of your package.
The delivery time in The Netherlands is 1 working day. In Belgium, Luxembourg and Germany we need 2-5 working days, depending on your location.
Your right to return
We hope you are happy with your new Pick & Pack bag. If you are not completely satisfied, you may return unused merchandise at any time up to 14 calendar days from the delivery date. All items must be returned with authentic labels and in original packaging.
Living in the Netherlands of Belgium: register on our return protal and get your DPD return label for free. And bring your carton to the DPD parcel service near you. Log in op: Retouren | Pick&Pack (shipping-portal.com)
If you are based in another country please send us an email at firstname.lastname@example.org and let us know the product you would like to return and the reason why. If we accept the return we will send you the address details. Costs are for your own account.