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Order & shipping


Payment

At Pick & Pack we provide a secured payment process. After selecting your preferred payment method, you will automatically be guided to a safe payment environment of iDeal, Paypal, Creditcard or Klarna.  For Belgium custmers  we have to option to pay via Bancontact / Mister Cash. 

Shipping & handling costs

Pick & Pack shipping countries:
o The Netherlands
o Belgium
o Luxembourg
o Germany

If you live somewhere else and you would like to order a Pick & Pack bag please send an email to bags@pickpackinternational.com.

Delivery costs are in The Netherlands 5,95€, in Belgium, Luxembourg and Germany 6,95€. Orders from 50€ free delivery.           

Your order will be shipped the next business day and we will send you the track & trace number of your package.

The delivery time in The Netherlands is 2 working days. In Belgium, Luxembourg and Germany we need 2-5 working days depending on your location.

Your right to return
We hope you are happy with your new Pick & Pack bag. If you are not completely satisfied, you may return unused merchandise at any time up to 14 calendar days from the delivery date. All items must be returned with authentic labels and in original packaging.

Please send us an email at return@pickpackbags.com and let us know the product you would like to return and the reason why. If we accept the return we will send you the address details.

Once we receive your parcel and ensure the product is in good condition, we will refund you the money of the product to the same method payment you used to pay. To return your product we will charge you only when the item is bought in sale.